E-commerce Marketing Solutions
Recover abandoned carts, announce offers and keep customers coming back with WhatsApp, Meta, RCS and Email marketing built for online brands.
WhatsApp • Meta • RCS • Email
Acquiring a customer is expensive, so the second and third order matter. Online brands need to reach shoppers at the right moment: after they browse, after they buy and when they have not purchased in a while.
Wazvio combines WhatsApp, Meta, RCS and Email so e-commerce and D2C teams can run order updates, cart recovery, promotions and win-back campaigns without stitching together separate tools.
Marketing Challenges in E-commerce & D2C
Abandoned carts
Many shoppers add products and leave, and a missed reminder is lost revenue.
Rising ad costs
Paid acquisition gets pricier, so repeat purchases need to carry more of the load.
Order-status queries
Where is my order? Support tickets pile up when updates are not proactive.
Generic promotions
Blasting the same offer to everyone lowers engagement and increases unsubscribes.
How Wazvio Helps E-commerce & D2C Businesses
Cart and browse recovery
Remind shoppers about items they left behind with a timely message.
Proactive order updates
Send confirmation, shipping and delivery updates automatically.
Segmented campaigns
Target offers by purchase history, interest and engagement.
Unified customer view
See a customer's conversations and campaigns across every channel.
E-commerce & D2C Marketing Across Every Channel
WhatsApp Marketing
Order updates and offers on WhatsApp
Send order confirmations, delivery updates and personalised offers to opted-in customers.
- Order and shipping updates
- Abandoned cart reminders
- Back-in-stock alerts
Meta Marketing
Acquire and retarget shoppers on Facebook and Instagram
Run catalogue and retargeting campaigns and use click-to-WhatsApp to start shopping conversations.
- Retargeting past visitors
- Click-to-WhatsApp ads
- Lookalike audiences
RCS Marketing
Rich product messages on Android
Show product images, offers and shop buttons in a verified message.
- Product carousels
- Shop-now buttons
- Verified brand sender
Email Marketing
Newsletters, receipts and win-back flows
Run welcome series, post-purchase flows and seasonal campaigns for customers who prefer email.
- Welcome and post-purchase flows
- Win-back campaigns
- Seasonal sale newsletters
E-commerce & D2C Use Cases
Abandoned cart recovery
Message shoppers shortly after they leave and follow up if they still have not purchased.
WhatsApp • Email
Order tracking and delivery updates
Keep customers informed from payment to delivery and cut "where is my order" queries.
WhatsApp • RCS
Sale and festive campaigns
Announce sales to the right segments and retarget people who engaged but did not buy.
Meta • WhatsApp • Email
Repeat purchase and win-back
Remind customers to reorder consumables or return after a period of inactivity.
Email • WhatsApp
Benefits for E-commerce & D2C
More recovered sales
Timely cart reminders bring back customers who were close to buying.
Higher repeat orders
Post-purchase flows encourage customers to come back.
Fewer support tickets
Proactive updates answer questions before customers ask.
One place for all channels
Manage campaigns and conversations without switching tools.
How It Works
- 01
Connect your store and channels
Link your store data with WhatsApp, Meta and email.
- 02
Segment your customers
Group shoppers by behaviour, purchases and interests.
- 03
Turn on automated flows
Enable cart recovery, order updates and win-back journeys.
- 04
Optimise from reports
Track delivery, clicks and orders by channel and refine campaigns.
Frequently Asked Questions
Recover More Sales and Win Repeat Customers
Run cart recovery, order updates and promotions across WhatsApp, Meta, RCS and Email.